At Giraffe Pants, your satisfaction is our top priority. If you’re not entirely pleased with your purchase, we offer a hassle-free return, refund, and exchange policy to ensure you have the best experience with us.
RETURNS
We have 7 days return policy.
Please ensure that the products you return are unused, unworn and the original tags are intact.
Once the product is picked, Refund will be initiated in 3 working days to the original source account for prepaid orders, For the COD orders, razorpay link will be sent to registered email ID.
Please share the package unboxing video for wrong product / Missing item received.
Item purchase during sale is non-returnable.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days.
EXCHANGES
We only replace items if they are defective or damaged or size doesn’t fit well. If you need to exchange it for the same item, please login in your account and place an exchange request directly. There is no additional charge for any exchange orders.Exchange of product is subjected to availability of size.
Contact Us:
For any questions or concerns regarding your return, refund, or exchange, please contact our customer service team at pantsgiraffe@gmail.com
Thank you for shopping with Giraffe Pants!